5 EFFECTIVE STEPS TO CONFLICT RESOLUTION IN THE WORKPLACE

5 Effective steps to conflict resolution in the workplace

In the process of working at the office for lease in District 2 - A SPACE OFFICE, it is difficult for any group to avoid discord or conflict. Leaders or managers need to promptly handle this issue to avoid affecting work efficiency. What are the new ways to really work when there is a disagreement between employees? Let's find out through the article below.

In the working environment in general and the office in particular, sometimes there will be some conflicts.

1. Causes of conflicts

When employees disagree with each other, many leaders only work hard to find a solution without understanding why the situation occurs. In fact, weed killer must be eradicated completely, so in order to offer the most effective solution, leaders or managers of businesses renting offices in Thu Duc city need to understand the following reasons:

Different goals

Every employee has his or her own goal. But if you always just try to follow it by working according to the set schedule without caring about how that will affect others in the company, or your own team. Just like that, there is a high possibility of dissatisfaction among employees, a situation of conflict between them and their colleagues.

Different standards

At a collective working together in the office environment for lease in Thu Duc city, individuals always have their own views and standards. Some people are usually strong-willed, they will resist if given advice and are not willing to compromise. Contrasting personalities easily lead to discord.

Interest disputes

This cause often occurs within the team itself is working together. When members feel that their salary, bonus, rank... are not suitable and not commensurate with their own capacity, it will lead to conflicts.

Contrasting personality

No one is exactly alike. In the office environment, there will be employees with reserved personalities and more outgoing, progressive employees. Trouble arises when extroverts feel looked down upon because introverts aren't open to talking to them. If both do not understand and respect each other's individuality, conflicts will arise.

Bad communication

Poorly communicated language leads to misunderstandings among employees. For example, when someone is asked by management to convey important instructions to others, but poor communication results in the wrong information being conveyed. Doing so can lead to errors in the completion of work and employees will blame each other.

Unfriendly working environment

At a place where old employees always have a contemptuous attitude, indifference, even bullying new employees, inevitably, sooner or later disagreements will happen.

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Superiors and managers as well as staff members need to know how to handle it properly.

2. Steps to resolve conflict

2.1. Collect opinions of conflicting parties

The first thing a leader or manager of a business that is renting an office in Thu Duc city needs to do is to collect views and opinions of both parties. This avoids the situation where the conflict is overdone and all mistakes are pushed to each other. It is also possible that no one is wrong, but due to different opinions, misunderstandings arise and accumulate over time into conflicts.

Therefore, it is necessary to listen to what both sides have to say to understand the root of the problem and consider each opinion, but do not rush to make any judgments. Try to put yourself in their shoes and be as understanding and sympathetic as possible.

2.2. Find out the origin of the incident

Sometimes due to long-repressed causes, internal conflicts arise.

If a leader or manager has a certain amount of trust from employees, they can be asked to provide more information around the discord and try to determine the real source of the problem.

However, even managers need to know their own limits. Do not intrude too much into the privacy of each person.

This is considered an important skill for conflict resolution. Leaders and managers of businesses using office rental services in Thu Duc city can ask employees to grow up and act in a way that shows professionalism by solving problems themselves. out. If they don't know what to do, they have to guide them in the right direction. This saves you both time and energy for mediation.

2.3. Listen to understand

Listen to both sides objectively. Because if employees see bias, they will definitely lose trust and not want to look to you to solve future problems. Employees may even quit because they think you don't value fairness.

When there is a clear and fair view of the current situation. Now is the time to come up with a solution. Leaders or managers of businesses using the form of offices for rent in Thu Duc city can offer many different long-term solutions. Besides that, you still have to make sure both parties are satisfied and let the team members choose a resolution that makes them feel right.

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It is necessary to listen and understand the other party to avoid causing conflicts that affect work.

With the above orientations, it is hoped that businesses using offices for lease in District 2 have envisioned a specific process to face and resolve when employees have conflicts. Stay alert and flexible to become a respected leader and manager.